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Disrepair Works

End-to-End Damp & Mould Solutions for Social Housing

Bell delivers a comprehensive service to identify, treat, and prevent damp and mould for Social Housing clients across the UK, ensuring the condition of their housing stock continues to meet the required standards.

From the first survey to final sign-off, we manage the entire process. Our trained teams and integrated systems ensure your properties remain safe, compliant, and protected against recurring issues.

What Are Disrepair Works in Housing?

Disrepair works refer to the identification, treatment, and repair of issues such as damp, mould, and water ingress in domestic buildings, particularly where tenant safety and housing standards are impacted. These services are critical for maintaining regulatory compliance and reducing the risk of enforcement under the Homes (Fitness for Human Habitation) Act or incoming legislation such as Awaab’s Law.

At Bell, our approach goes beyond reactive repair. We diagnose underlying causes, implement lasting solutions, and support housing providers with robust documentation and evidence throughout the process.

Our Unique Approach to Damp and Mould Repair

Our approach addresses the root cause of damp and mould, helping housing providers stay ahead of regulation and safeguard resident wellbeing.

  • Expert Surveys & Reports
    Thorough inspections carried out by VRQ Level 2 & Level 4 qualified surveyors — identifying the source, not just the symptoms.
  • Safe Mould Eradication & Treatment
    Effective, professional removal of mould and spores — ensuring safety for both residents and staff.
  • Ventilation & Air Quality Solutions
    Tailored systems designed to control moisture and improve airflow in affected properties.
  • Damp Proofing & Damp Course Repair
    Restoring structural protection and preventing further ingress with robust, long-term solutions.
  • Internal & External Property Maintenance
    Targeted repairs and preventative works to stop moisture build-up and restore affected surfaces after treatment.

Are You Ready for Awaab’s Law?

With Awaab’s Law coming into effect on 27th October 2025, landlords will face stricter response times and compliance requirements for damp and mould. We’re already delivering against these standards — nationally.

Our services are designed to help you stay ahead:

  • Real-time data capture via integrated IT systems
  • Before-and-after photo evidence
  • Custom survey and completion forms
  • Immediate case closure capability

Why Clients Trust Bell for Disrepair Works: How We Solve Your Problems

We understand the specific compliance, reputational, and operational pressures faced by social landlords. Here’s how we help:

  • Challenge 1: Meeting strict response times under Awaab’s Law
    Solution: Our national teams are already operating to Awaab’s Law standards, with systems in place for rapid response, real-time tracking, and instant case closure.
  • Challenge 2: Proving compliance with documentation
    Solution: We capture detailed evidence throughout each job — including survey data, photographs, and completion forms — all delivered via our digital platform.
  • Challenge 3: Managing works in occupied homes
    Solution: Our teams are trained in sensitive communication and tenant engagement. We plan works around resident needs to minimise disruption and ensure access.

Trained Disrepair Teams. Nationwide.

Every member of our management and installation teams has received dedicated damp and mould training — and we’ve cross-trained our workforce to remain agile and responsive.

With national coverage and in-house expertise, we can scale quickly, meet tight legislative deadlines, and deliver consistently high standards.

We’re already partnering with social landlords across the UK. To talk about how we can support your organisation in staying compliant — and creating safer homes for your residents – Contact us today.

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Disrepair Works & Damp FAQs

What do disrepair works include?

Disrepair works include the survey, treatment, and repair of damp and mould issues, alongside improvements to ventilation and structural moisture prevention in residential buildings.

Are you qualified to carry out damp and mould surveys?

Yes. All our surveyors are VRQ Level 2 or Level 4 qualified, and our operatives receive specific training for damp, mould, and internal repair works in housing.

What is Awaab’s Law and how does it affect landlords?

Awaab’s Law, coming into force in October 2025, will set strict response times for social landlords to fix reported damp and mould. Bell already delivers services aligned to these timelines and documentation requirements.

Do you remove black mould in occupied homes?

Yes. We provide safe, professional mould removal in occupied properties using approved products and methods. We work closely with residents to ensure minimal disruption and full communication.

Can you repair internal damage after damp treatment?

Absolutely. We provide full reinstatement including plastering, painting, flooring, and carpentry works to restore properties following damp and mould removal.

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