Leisure & Retail Repairs and Maintenance

We are experienced in the leisure sector, working across the length and breadth of the UK

Our experience in the Leisure sector is vast and varied and includes maintenance works to hotels, racecourses, bars, and sporting arenas for clients such as The Fairmont, Marriot and Gleneagles Hotel, Westfield Shopping Centres, Ibrox Football Stadium and Edgbaston Cricket Ground, and Robinsons Breweries.

We understand that each client expects the highest levels of quality, with attention to every detail, and think they should receive this.  We work closely with each of our clients to gain an in-depth understanding of their expectations, branding, and requirements to ensure these are captured and met.

We are committed to providing the highest levels of quality and workmanship and are proud partners of both industry suppliers and accreditors, including Akzo Nobel Trade, Dulux Trade, the PDA (Painting & Decorating Association) and SDF (Scottish Decorators Federation).

We have seen this industry change significantly over the last 34 years, most recently with more money on spent on leisure and less on retail. The nature of work has also changed with clients looking for longer lifecycles and moving towards full refurbishments, rather than regular maintenance to avoid costly closedown periods. Therefore, we continue to tailor our offer to meet each client’s requirements to deliver the best possible outcomes, from providing an expert team of retail fit out contractors to supporting on smaller leisure maintenance jobs to keep your venues looking as sharp as possible.

Our retail and leisure maintenance services

We know that every job is different and has its own requirements, from simple maintenance touch ups through to full retail fit outs for new shops which is why our service is tailored to suit your specific needs. Generally, our retail and leisure services include but are not limited to:

– Regular / frequent maintenance

– Full refurbishments

– Retail fit outs

– Leisure fit outs

We offer a flexible approach to ensure minimal disruption.

Our works in the Leisure space are often within occupied premises, therefore minimising disruption whilst ensuring the health and safety of building users and staff is key. We establish relationships with key stakeholders, tailoring our programmes to meet their requirements to ensure the presence of our workforce causes the least disruption, enlisting out of hours or off-peak working where appropriate.

Our established ISO45001 accredited processes safeguard students and staff ensure high levels of health & safety at all stages of our works. All operatives working within this sector are DBS checked and cleared. Furthermore, we plan site and operatives’ movements around the work areas, ensuring effective segregation and the delivery of materials at specific times and locations is in place.

Core Commitment to Venue Visitors and Guests

We ensure health and safety, brand integrity, and minimal disruption for guests and patrons by:

• Collaborating with client stakeholders to coordinate out-of-hours works
• Using phased delivery methods to keep venues operational
• Ensuring all operatives are DBS checked and trained for live environments
• Providing clear communication and safety segregation around work areas
• Our ISO45001-certified health and safety procedures are tailored for public-facing venues.

Retail & Leisure Repairs: Putting Customers First

Whether in a hotel, shop, restaurant, or leisure centre, our team recognises the importance of public experience. Our dedicated liaison teams provide stakeholder communication, including:

• Digital and printed work notices and site signage
• Updates for venue staff and operations managers
• Adapted scheduling to reduce peak-hour disruption
• Responsive contact channels for issue resolution

Positive Impacts of Our Retail & Leisure Work

As a national contractor with family values, we focus on more than just delivering refurbishment and maintenance services. Our community-first commitment includes:

• Supporting long-term employment in towns and cities across the UK
• Providing apprenticeships and training for the next generation of tradespeople
• Encouraging social value projects alongside client goals
• Emphasising sustainable refurbishment practices for longer asset lifecycles

Leisure & Retail FAQs

What is a retail fit out contractor?

Retail fit out contractors specialise in designing and delivering shop interiors for new openings or refurbishments. Bell provides both structural and decorative works for retail environments, including lighting, flooring, display units, and branding.

How do retail maintenance services differ from refurbishment?

Maintenance typically refers to regular, small-scale works like repainting, repairs, or touch-ups. Refurbishment is larger-scale, often involving a complete redesign or reconfiguration of a space.

Do you carry out shop refurbishments overnight or out of hours?

Yes, we frequently work during night shifts or off-peak hours to minimise customer disruption and maintain trading continuity.

Do you carry out shop refurbishments overnight or out of hours?

We maintain and refurbish hotels, stadiums, racecourses, gyms, pubs, and restaurants. Our services are tailored to suit each venue’s use and guest experience needs.